Email us
If you would like to refund an item, please email us at hello@dotsanddribble.com with your order number and reason for a refund. Your item needs to be in its original condition with its tags attached.

Ship it
Ship your item back to us within 14 days of the receiving your items. You will need to cover the cost of return shipping.

Receive credits
Once the item is received and inspected, we will send you an email to notify whether your refund has been approved. You will receive store credits minus the original shipping fee.

Or drop it off directly
If you would like to return the item directly to us directly, Whatsapp me at +65-81814149 for the address of our stockroom.

Unfortunately sale items are final. We don't offer exchanges or refunds for sale items.

You may exchange for a different size for non-sale items within 30 days of receiving the item. This is based on the availability of the size you request.

Please email us at hello@dotsanddribble.com with your order number and size you want to exchange it with. We will guide you on the return shipping address.

You will need to cover the cost of the return shipping but we will cover the cost of shipping of the new sized item.

Once you email us at hello@dotsanddribble.com with the reason for your refund, we will provide you with a return address.

Your will need to cover the cost of the return shipping.